Mendix Feedback Module

Content Type: Module
Categories: Utility,Data,Communication

Overview

Important notes when upgrading from v2.0.1 to v3.0.0

  • We improved batch translation support. The Feedback widget must be manually deleted and re-added on the page. This is an important step to re-sync studio pro localization with the new Feedback widget xml translation definitions.
  • To change translations on ‘ShareFeedback’ modal pages or Screenshot & Annotation button labels, you should use the batch translate tool.

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The Mendix Feedback Module is a powerful collaboration tool embedded within the Mendix platform, designed to enhance communication and coordination between business users and Mendix developers. This solution facilitates the creation and maintenance of exceptional Mendix applications by ensuring that user feedback is effectively captured and acted upon throughout the development lifecycle.

Inspired by the need to bridge gaps between business and IT, the Mendix Feedback Module addresses the communication and collaboration challenges that often plague IT projects. By incorporating this fully customizable Mendix module for capturing user feedback into your project, you can effectively gather user and business feedback, which is crucial for developing applications that meet both user and business needs.

 

The Feedback Module consists of two parts:

 

 

Key Uses of the Mendix Feedback Module

  • Collect real-time feedback during sprint reviews to quickly identify and address areas needing improvement.
  • Facilitate structured feedback collection during User Acceptance Testing (UAT) to ensure the application meets business needs before going live.
  • Enable app end-users to report issues directly and easily, facilitating quick resolution and maintaining app performance.
  • Allow end-users to submit ideas for enhancements and new features, driving continuous app improvement.
  • Serve as a channel for ongoing support, ensuring effective app usage.
  • Collect and analyze user feedback on app performance to improve overall user experience.

 

Included Features

  • Users can provide detailed written feedback, clearly articulating their observations and suggestions.
  • Users can attach screenshots and annotate them, providing developers with clear context and specifics about the feedback.
  • The module automatically captures user metadata such as username, user roles, active form, browser used, and screen resolution, aiding developers in debugging and issue resolution.

 

Minimum Requirements

The Mendix Feedback Module requires Mendix version 9.24.0 or later. For Mendix versions between 9.18.6 and 9.24.0, use module version v1.4.1. For versions lower than 9.12.2, refer to this widget.

 

 

Keywords: Feedback, user feedback, survey, ticket system, help desk system, app insights, app-insights

Documentation

Please see Mendix Feedback in the Mendix documentation for details.

Releases

Version: 4.0.0
Framework Version: 10.21.0
Release Notes: Improved - The Feedback Module is now compatible with React client enabled in Mendix apps. Breaking Changes - The Feedback widget within the Feedback Module now uses new functionality to open the Feedback modal form. It is no longer backwards compatible with Mendix Studio Pro versions earlier than v10.15.0. Fixed - Fixed an issue where the Feedback modal form could appear behind Mendix warning, information, and error dialog modals.
Version: 3.1.0
Framework Version: 9.24.0
Release Notes: Fixed: - Fixed Feedback form visibility issue when overlapping with Mendix dialog windows - Not compatible with Strict Mode (Mendix 10.12.0+). For Strict Mode support, use Feedback Module v4.0.1 or higher
Version: 3.0.0
Framework Version: 9.24.0
Release Notes: New Features - We added translations to Mendix batch translation. Simply import the new module and your app will be updated with 7 new languages (Dutch, French, German, Portuguese, Hindi, Spanish, Turkish) - We added new styling to the Feedback Widget for Design mode in the Studio Pro page editor. - We added a new feature called ‘Show in Design mode’. In Mendix Studio Pro you can show or hide the Feedback widget button from the page editor when using Design mode. - We improved the Feedback widget settings. Breaking Changes - When upgrading from v2.0.1 to v3.0.0. We have removed all example translation pages. These translations are now handled directly using the batch translations tool in Mendix. Simply import the new module and your app will be updated with 7 new languages. Notes when upgrading from v2.0.1 to v3.0.0 - We improved batch translation support. The Feedback widget must be manually deleted and re-added on the page. This is an important step to re-sync studio pro localization with the new Feedback widget xml translation definitions. - To change translations on ‘ShareFeedback’ modal pages or Screenshot & Annotation button labels, you should use the batch translate tool.
Version: 2.0.1
Framework Version: 9.24.0
Release Notes: - Fixed incorrect language translations in used example modal pop-up pages. - Fixed incorrectly assigned nanoflows used in translated ShareFeedback modal pop-up pages. - Improved feedback submission nanoflow to let users more easily define and control Success or Failure modal pop-up states.
Version: 2.0.0
Framework Version: 9.24.0
Release Notes: We are excited to announce that our feedback widget has been reengineered using Mendix. This significant update provides Mendix developers with extensive customization options to tailor the widget to their specific needs and use cases. Key Customization Features: - Button Placement: Customize the placement of the feedback button within your application. - Form Triggering and Display: Adjust how the feedback submission form is triggered and displayed to provide a seamless user experience. - Feedback Destination: Define where feedback submissions are sent, allowing for better integration with your existing systems. - Styling and Copy: Personalize the widget's styling and text to align with your app's custom design and tone of voice. With these new capabilities, you can ensure that the feedback widget perfectly fits the unique requirements of your application.
Version: 1.4.1
Framework Version: 9.18.6
Release Notes: We fixed issue where image uploading validation error messages did not match the failure reason.
Version: 1.4.0
Framework Version: 9.18.6
Release Notes: Fixed an issue where if an account did not have a configured email address it would result in an error.
Version: 1.3.2
Framework Version: 9.18.6
Release Notes: - We added email input placeholder translation support
Version: 1.3.1
Framework Version: 9.18.6
Release Notes: - We added additional language translation support in the widget.
Version: 1.3.0
Framework Version: 9.18.6
Release Notes: Release Notes - We fixed missing language translations in the widget. - We fixed issue where Chinese characters were not supported in the feedback title. - We fixed issue where if a user took a screenshot but declined browser permissions, the widget would still invoke a screenshot.