Mendix Feedback Module

Content Type: Module
Categories: Utility,Data,Communication

Overview

The Mendix Feedback Module is a powerful collaboration tool embedded within the Mendix platform, designed to enhance communication and coordination between business users and Mendix developers. This solution facilitates the creation and maintenance of exceptional Mendix applications by ensuring that user feedback is effectively captured and acted upon throughout the development lifecycle.

Inspired by the need to bridge gaps between business and IT, the Mendix Feedback Module addresses the communication and collaboration challenges that often plague IT projects. By incorporating this fully customizable Mendix module for capturing user feedback into your project, you can effectively gather user and business feedback, which is crucial for developing applications that meet both user and business needs.

 

Key Uses of the Mendix Feedback Module

  • Collect real-time feedback during sprint reviews to quickly identify and address areas needing improvement.
  • Facilitate structured feedback collection during User Acceptance Testing (UAT) to ensure the application meets business needs before going live.
  • Enable app end-users to report issues directly and easily, facilitating quick resolution and maintaining app performance.
  • Allow end-users to submit ideas for enhancements and new features, driving continuous app improvement.
  • Serve as a channel for ongoing support, ensuring effective app usage.
  • Collect and analyze user feedback on app performance to improve overall user experience.

 

Included Features

  • Users can provide detailed written feedback, clearly articulating their observations and suggestions.
  • Users can attach screenshots and annotate them, providing developers with clear context and specifics about the feedback.
  • The module automatically captures user metadata such as username, user roles, active form, browser used, and screen resolution, aiding developers in debugging and issue resolution.

 

Minimum Requirements

The Mendix Feedback Module requires Mendix version 9.24.0 or later. For Mendix versions between 9.18.6 and 9.24.0, use module version v1.4.1. For versions lower than 9.12.2, refer to this widget.

 

 

Keywords: Feedback, user feedback, survey, ticket system, help desk system, app insights, app-insights

Documentation

Please see Mendix Feedback in the Mendix documentation for details.

Releases

Version: 2.0.0
Framework Version: 9.24.0
Release Notes: We are excited to announce that our feedback widget has been reengineered using Mendix. This significant update provides Mendix developers with extensive customization options to tailor the widget to their specific needs and use cases. Key Customization Features: - Button Placement: Customize the placement of the feedback button within your application. - Form Triggering and Display: Adjust how the feedback submission form is triggered and displayed to provide a seamless user experience. - Feedback Destination: Define where feedback submissions are sent, allowing for better integration with your existing systems. - Styling and Copy: Personalize the widget's styling and text to align with your app's custom design and tone of voice. With these new capabilities, you can ensure that the feedback widget perfectly fits the unique requirements of your application.
Version: 1.4.1
Framework Version: 9.18.6
Release Notes: We fixed issue where image uploading validation error messages did not match the failure reason.
Version: 1.4.0
Framework Version: 9.18.6
Release Notes: Fixed an issue where if an account did not have a configured email address it would result in an error.
Version: 1.3.2
Framework Version: 9.18.6
Release Notes: - We added email input placeholder translation support
Version: 1.3.1
Framework Version: 9.18.6
Release Notes: - We added additional language translation support in the widget.
Version: 1.3.0
Framework Version: 9.18.6
Release Notes: Release Notes - We fixed missing language translations in the widget. - We fixed issue where Chinese characters were not supported in the feedback title. - We fixed issue where if a user took a screenshot but declined browser permissions, the widget would still invoke a screenshot.
Version: 1.2.1
Framework Version: 9.18.6
Release Notes: - We fixed an issue where the Feedback widget could not send items due to the incorrect pre-populated app ID value.
Version: 1.2.0
Framework Version: 9.18.6
Release Notes: - Added compatibility with Mendix SSO 4.0.2 and above - Submitting user details are now provided via datasource attributes - Removed DS_GetCurrentIDToken microflow from the module - Renamed the Authentication tab to User Info and made its configuration more intuitive.
Version: 1.1.1
Framework Version: 9.18.5
Release Notes: Upgraded to 1.1.1. Removed the default App ID from the Feedback Widget Building Block.
Version: 1.1.0
Framework Version: 9.18.5
Release Notes: - Added clear button to clear the feedback form content. - Upgraded the icons. - Feedback submit success image is now optional instead of having a default fallback. - Added support for feedback failed image. - Made custom styling easier with extra classes.