Support Assistant Starter App
Content Type: Solution
Categories: Starter Apps,AWS,Artificial Intelligence
Overview
Create your own AI-augmented support assistant with this starter app, which comes with all GenAI components required to seamlessly integrate advanced generative AI capabilities into your app. Kickstart your app and create a conversational support assistant which is grounded in private knowledge like static reference guides and can take advantage of live data in the app, like tickets.
This starter app demonstrates common generative AI patterns such as Retrieval-Augmented Generation (RAG), function calling, and knowledge base integration, utilizing both static data like reference guide documents, as well as live in-app ticket data. It serves as a practical example of how to leverage the GenAI capabilities of platform-supported modules in a unified use case, providing a solid foundation to explore and kickstart the implementation of your own smart app.
Explore the full potential of generative AI in your Mendix applications with this starter app template and start building today!
This starter app has been deprecated and replaced by the Agent Builder Starter App.
Contact Us
For support and questions, feel free to reach out via email genai-components-feedback@mendix.com or Community Slack.
Releases
Version: 3.0.0
Framework Version: 10.21.0
Release Notes: New Release with version : 3.0.0
Version: 2.1.0
Framework Version: 10.12.4
Release Notes: The Starter App was updated to support the React Client. The following modules were updated:
*Amazon Bedrock Connector v6.1.0
*Atlas Core v3.16.4
*AWS Authentication v3.2.1
*GenAI For Mendix v2.2.0
*OpenAI Connector v4.2.0
*PgVectorKnowledgeBase v2.4.0
Version: 2.0.0
Framework Version: 10.12.4
Release Notes: Mendix Cloud has been added as a GenAI provider. It is now possible to run the support assistant against LLMs and Knowledge Bases deployed in the Mendix Cloud. For more information, see the marketplace listing GenAI for Mendix and the documentation.
The assistant infrastructure has been changed to be compatible with the Deployed Model entity of GenAI Commons, which also aligns the admin model selection mechanism for other providers, (Azure) OpenAI and AmazonBedrock.
Furthermore, the app contains the latest versions of the Connector modules and contains the simplified toolbox of the latest GenAI Commons release.
Amazon Bedrock Connector (6.0.0)
AWS Authentication Module (3.2.0)
ConversationalUI (2.0.0)
GenAI Commons (2.0.0)
MxGenAIConnector (2.0.0)
OpenAI Connector (4.0.0)
PgVector Knowledge Base (2.3.0)
Version: 1.2.0
Framework Version: 10.12.4
Release Notes: We fixed two minor bugs in the UI on the ticket overview page.
Additionally, we changed the order of the theme imports and updated the following modules:
- Amazon Bedrock Connector (5.3.0)
- AWS Authentication Module (3.2.0)
- Community Commons (10.0.7)
- ConversationalUI (1.5.1)
- Encryption (10.0.3)
- GenAI Commons (1.5.0)
- OpenAI Connector (3.4.1)
- PgVector Knowledge Base (2.2.0)
Version: 1.1.0
Framework Version: 10.12.4
Release Notes: We have added a page for admin users to monitor the usage data. Token consumption data will be visible when LLM calls are executed using a compatible connector (currently the storage of token consumption data is already supported by OpenAI connector v3.3.0 and up).
Furthermore, we have updated marketplace modules:
- AWS Authentication Connector (3.1.3)
- ConversationalUI (1.4.0)
- Data widgets (2.23.0)
- Feedback Module (3.0.0)
- OpenAI connector (3.3.0)
- GenAICommons (1.3.0)
Version: 1.0.0
Framework Version: 10.12.4
Release Notes: Initial release