Overview

Whatfix empowers anyone, anywhere to have scalable success with the technology they use every day. Whatfix integrates seamlessly with applications to enable users, providing in-context information and guidance to immediately increase individual capability and collectively provide an enhanced user experience. Whatfix works with Fortune 500 companies across the globe and has been named a leader in the Digital Adoption category by top analyst firms like Gartner, Deloitte, Forrestor, and Everest Group.

Key features

• Personalized Onboarding - Introduce your users to the application with a tour of all key features
• In-App Guidance - Create interactive, step-by-step tooltips that guide your users across the application
• Self-Service - Provide in-app contextual help to users in their moment of need
• Change Management - Highlight new features or changes to improve awareness and usage
• Data-Driven Adoption - Understand your users’ behavior to continuously optimize the experience and improve adoption

Documentation

Description

Whatfix empowers anyone, anywhere to have scalable success with the technology they use every day. Whatfix integrates seamlessly with applications to enable users, providing in-context information and guidance to immediately increase individual capability and collectively provide an enhanced user experience.

Features

Personalized User Onboarding- Access personalized and contextual in-app content to make it simple and intuitive for you to use the software application. Walkthroughs guide you, step-by-step for the completion of activities in the system.

In-App Help and Guidance- Whatfix eliminates the need for you to approach your support staff for 'how to' queries. Our help content can be personalized based on where you are in the application, to provide you with relevant information whenever you need it. 

On the Job Learning- Our automatically-generated multi-format content makes for more engaging and effective training compared to traditional training. Videos, pdf, slideshows can be pulled into your LMS with SCORM integration to use as a part of your learning plan.

Installation

• Add whatfix embed script in the widget available. To try & get access to whatfix contact us – support@whatfix.com