Work Order Execution

Category: Solutions
Subcategory: Industry Solutions

Overview

Allows a mobile maintenance technician to accept work orders and then automatically receive all the information needed to successfully execute the jobs.

Job information at the fingertips of your technicians

This template enables the selected technician to accept work orders and then automatically receive all the information needed to successfully execute the jobs: digital work instructions, bills of material, details of relevant spare parts and of tools needed for each job, compliance, health and safety guidance, and more. Next to having the right information at the right time, the template also provides the technician with an easy-to-use interface and workflow to execute each job swiftly and in the right manner. Since technicians no longer have to visit the office to locate documentation or make multiple trips back to base for tools and parts, mean time to repair (MTTR) is reduced.

Automated invoicing

The technician can add photos, documents, and feedback during the execution. Additionally, the template can record for the technician the time they’ve spent traveling, executing the job and taking breaks. All this data will then be saved.

Once the work order is marked by the technician as complete, the template can request sign off from the customer and generate an invoice in a smooth process improving your cash-flow.

Effective work order management and asset maintenance

The paperless nature and standardization of maintenance records enables effective planning for future maintenance activities, and leads the way to a cost-efficient, predictive work order management and maintenance strategy.

Using this template will save your operation time and reduce costs. It will increase customer satisfaction since service is better and potentially encourage the customer to extend new business in your direction. You’ll also boost employee engagement and satisfaction. The smooth service the technician is providing makes them proud, there’s less admin and they get to go home on time, more often.

Key values of the Work Order Execution solution

  1. Accept work orders – Digital acceptance of work orders
  2. Get all the intelligence – Real-time information downloads for the job
  3. Deliver at lightning speed – Faster, more efficient completion of jobs
  4. Focus on maintenance – Reduced admin for technicians and planners
  5. Simplify your process – Easier and faster sign off and invoicing processes

 

Documentation

https://youtu.be/pODYQ0he1eY

Dependencies

Deployment

Please contact us for deployment related questions.

Configuration

Work Order Execution is highly configurable and can be adjusted to your company and business processes, we suggest to contact us for further information.

Licensing

Commercial license terms applied.

Releases

Version: 1.0.0
Framework Version: null
Release Notes: Initial Release